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Health Care Reform: Standing Up To Insurance Companies and Standing Up For People

OPINION –  Wall Street Journal, SEPTEMBER 28, 2010

Health Insurers Finally Get Some Oversight

By KATHLEEN SEBELIUS, Secretary of Health and Human Services         

In the last two weeks, my department has been accused  of “thuggery” (this editorial page) and “Soviet tyranny” (Newt Gingrich). What prompted these accusations? The fact that we told health-insurance companies that, as required by law, we will review large premium increases and identify those that are unreasonable. 

There’s a long history of special interests using similar attacks to oppose change. In the mid-1960s, for example, some claimed Medicare would put our country on the path to socialism. 

But what is really objectionable about these comments is not who they’re attacking, but what they’re defending. These critics seem to believe that any oversight of the insurance industry is too much, and that consumers would be better off in a system where they have few rights or protections. 

Over the past decade, Americans have seen what happens when insurance companies have free rein. The cost of health insurance has more than doubled, while millions of hard-working Americans lost their coverage or drained their savings to keep up with premiums. Employers, big and small, have struggled mightily to absorb these cost increases and have been losing the fight.

As insurance commissioner and governor of Kansas, I saw firsthand how these rate hikes burdened people. I spoke with families who watched their insurance go up 20%, 30%, even 40% a year without explanation. I met with small business owners who had stopped offering health insurance to their employees because they couldn’t afford the annual double-digit premium increases.

 A woman who wrote to me recently summed up the frustration that many feel. “As a self-employed, hard-working person,” she wrote, “I have no good options for health coverage.” 

Yet even as our insurance markets have failed Americans time and time again, special interests successfully blocked reform. That’s changing with enactment of the new health insurance law. Under the Affordable Care Act, 46 states have already received grants to beef up their premium-review and oversight capabilities. And additional funding is on the way.

The law also gives clear instructions to the new state-based health insurance marketplaces called exchanges that will be created in 2014. As the exchanges decide what plans to include, they must incorporate recommendations from states about whether particular health insurance issuers should be excluded based on a pattern of excessive or unjustified premium increases.

 We are already seeing this new level of accountability pay off. Last week, North Carolina’s largest insurer announced a “one-time refund that will return $155.8 million to more than 215,000 individual Blue Cross Blue Shield customers as a result of the Affordable Care Act.” This rebate will put an average of $720 back into the pockets of each of those policyholders. In addition, thanks to diligent work by North Carolina’s insurance commissioner, they’ll see their premiums rise by less than 6% in 2011, thesmallest rate increase in four years.

 A day after Blue Cross Blue Shield’s announcement, seniors with private Medicare plans got some news that most Americans haven’t heard in years: Their premiums will actually go down 1% next year, even as many of them enjoy better benefits.  

The Affordable Care Act is bringing some basic fairness to our health insurance market. So when I learned that a handful of insurers around the country are blaming their significant rate increases on the new law, even though the facts show that the impact of the law on premiums is small, just 1% to 2% declining over time‹I let them know that we’d be closely reviewing their rate hikes.

It’s understandable that some insurance companies and their allies don’t welcome this change. They’ve made large profits from the status quo. And it’s not surprising, though still disappointing, that House Republicans have recently pledged to repeal the Affordable Care Act and get rid of these new consumer protections.

If critics really want to go back to the days when insurance companies ran wild with no accountability, they should have the courage to say so openly instead of hiding behind distracting attacks. In the meantime, we’re going to keep standing up for American families and small business owners who deserve a system that works for them.

Ms. Sebelius is the U.S. secretary of Health and Human Services.  http://online.wsj.com/article/SB10001424052748704082104575515851336184716.ht

September 29, 2010 at 3:46 pm Leave a comment

When Is a Hospital Inpatient Stay Not an Inpatient Hospital Stay – Hospital “Observation Services”

We introduce our readers to a new topic today:  Being in a hospital bed in a Medicare-participating hospital is no guarantee that a Medicare beneficiary is an inpatient.  In the Center for Medicare Advocacy’s December 11, 2008 Alert, we described the increasingly common practice of placing Medicare beneficiaries in acute care hospital beds and calling them outpatients, on “observation status.”[1]  It may sound like Alice in Wonderland or 1984 or some other fiction. Unfortunately – it’s not.

Beneficiaries who remain in hospital beds for multiple days, or even weeks, receiving physician and nursing services, tests, medications, food, and supplies, are in many instances nevertheless identified as outpatients.  One major consequence of outpatient status is that beneficiaries are denied coverage for a subsequent stay in a skilled nursing facility (SNF) on the grounds that they have not been inpatients in the hospital for three or more consecutive days.  Beneficiaries receiving outpatient observation services, which are covered under Medicare Part B, are also billed for services such as prescription drugs that would ordinarily be covered under Medicare Part A during an inpatient hospital stay.  Placement in observation services has the effect of shifting significant health care costs that should be covered under Medicare Part A from the Medicare program to Medicare beneficiaries.

At the same time that the use of observation services is becoming more extensive by hospitals throughout the country, some beneficiaries who have appealed the denials of their hospital stays have been successful.  This Alert describes a new brochure from the Centers for Medicare & Medicaid Services (CMS) – CMS’s first description of observation services for beneficiaries.  It also discusses three recent favorable decisions – two at the Administrative Law Judge level of appeal and a third at the level of the Qualified Independent Contractor (QIC), Maximus Federal Services.  A fourth case, which is not about observation services, addresses the InterQual criteria and process that are used by hospitals to determine whether a patient is receiving inpatient care.

What are Observation Services?

Observation services are defined in Medicare’s manuals as a well-defined set of specific, clinically appropriate services, which include ongoing short term treatment, assessment, and reassessment, that are furnished while a decision is being made regarding whether patients will require further treatment as hospital inpatients or if they are able to be discharged from the hospital.[2]

 The Manuals suggest that a patient may not remain in observation status for more than 24 or 48 hours.[3]  Since 2004, CMS has authorized hospitalization utilization review (UR) committees to change a patient’s status from inpatient to outpatient, retroactively, if (1) the change is made while the patient is still hospitalized; (2) the hospital has not submitted a claim to Medicare for the inpatient admission; (3) a physician concurs in the UR committee’s decision; and (4) the physician’s concurrence is documented in the patient’s medical record.[4]  CMS anticipated that retroactive reclassifications would occur infrequently, “such as a late-night weekend admission when no case manager is on duty to offer guidance.”[5]

 CMS Brochure

 A new six-page CMS brochure entitled “Are You a Hospital Inpatient or Outpatient?”[6] begins with the statement, “Did you know that even if you stay in the hospital overnight, you might still be considered an ‘outpatient’?”  The brochure suggests that patients who are in the hospital for “more than a few hours” ask their doctor or hospital staff if they are inpatients or outpatients.

The brochure incorrectly suggests in two places that decisions to place a beneficiary in observation are made by the beneficiary’s own physician.[7]  In fact, this is often not the case; CMS allows any physician to confirm a decision by a hospital’s UR committee to reverse an inpatient admission decision made by an attending physician. 

Even more significant, while the brochure may give beneficiaries notice of their status as observation patients, it does not give them any rights to challenge their placement in observation.  The brochure’s discussion of “rights” says only that beneficiaries have the right to “get a review of (appeal) certain decisions about health care payment, coverage of services.”

The brochure may have the effect of discouraging beneficiaries from appealing their placement in observation services if they erroneously believe that their attending physician ordered observation services.  As discussed below, the Center encourages beneficiaries and their advocates to appeal observation decisions, regardless of whether the decisions are made by attending physicians or hospitals’ UR committees.  Moreover, despite the lack of clarity about beneficiary appeal rights,[8] some beneficiaries have filed appeals and prevailed.

Favorable Decisions

In January 2010, Administrative Law Judge (ALJ) P. Arthur McAfee overruled a decision by Maximus Federal Services and held that a Medicare beneficiary’s entire five-day stay in an acute care hospital should have been covered by Medicare Part A.[9]

The beneficiary’s physician had ordered that she be admitted “for inpatient care secondary to a diagnosis of an L1 compression fracture.”  Her condition was “fair” and she required monitoring, assessment, and intravenous fluids, including multiple doses of intravenous morphine.  On her third day in the hospital, October 25, 2008, she was notified that her status was being changed from inpatient to outpatient.  On appeal, the Quality Improvement Organization (QIO) found that inpatient coverage was appropriate for days three through five, October 25-27.  The QIO did not review the beneficiary’s observation status for the first two days of her hospital stay.  On appeal, Maximus issued an unfavorable decision, finding that the claim had already been processed for payment.

The ALJ cited the Medicare statute and two Manual provisions as guiding his analysis.  First, he cited the Medicare Benefit Policy Manual, which describes the decision to admit a patient [as] a complex medical judgment which can be made only after the physician has considered a number of factors, including the patient’s medical history and current medical needs, the types of  facilities available to inpatients and to outpatients, the hospital’s by-laws and admissions policies, and the relative appropriateness of treatment in each setting.[10]

Relevant factors to be taken into consideration include “the severity of the signs and symptoms exhibited by the patient,” “the medical predictability of something adverse happening to the patient,” “the need for diagnostic studies that appropriately are outpatient services,” and “the availability of diagnostic procedures at the time when and at the location where the patient presents.”[11]  He also cited Chapter 1, §10 of the MBPM, which uses “a 24-hour period as a benchmark” and wrote, “physicians should order admission for patients who are expected to need hospital care for 24 hours or more.”

The second Manual relied on by the ALJ was the QIO Manual, which gives guidance to QIOs on reviewing inpatient hospital admission decisions and directs a physician reviewer to “consider, in his/her review of the medical record, any preexisting medical problems or extenuating circumstances that make admission of the patient medically necessary.”[12]  Inpatient care is “required only if the patient’s medical condition, safety, or health would be significantly and directly threatened if care was provided in a less intensive setting.”

Applying these criteria, the ALJ reversed Maximus’s denial of inpatient status for the beneficiary’s entire five-day stay, finding “The documentation provides no foundation to go against the judgment of the admitting physician.” 

A second favorable decision, issued by Maximus on November 10, 2009, involved “a 79-year old man who presented to the emergency room (ER) from his assisted living facility with progressive altered mental status over the prior week.”[13]  The man had been “fully oriented,” but at the time he was brought to the ER, he was “quite disoriented” or delirious. 

The Maximus decision recognized that “Delirium represents an acutely life-threatening condition, evaluation and management of which can be complex and extended.”  Although it turned out that the management of the patient was not complex, Maximus wrote, “it was not reliably predictable at the time of admission that the necessary work-up of the balance of the differential diagnosis would have been able to be completed within a reasonable period of hospital observation.”  Relying on the Medicare Benefit Policy Manual, Pub. 100-2, Chapter 1, §10, the same provision relied on by the ALJ in the decision discussed above, and on the Program Integrity Manual, Pub. 100-8, Chapter 8, §6.5.2,[14] Maximus authorized inpatient hospital coverage for the entire five-day period.

A third decision addressed the denial of coverage for a 30-day stay in a SNF because of the absence of a three-day prior hospital stay, despite the fact that the beneficiary, classified as an outpatient receiving observation services, had been hospitalized for 13 days.  Following a telephone hearing, ALJ Michael D. Bartko ruled both that the beneficiary met the three-day qualifying hospital stay required for SNF coverage and that she needed and received Medicare-covered care in the SNF.[15] 

The fourth decision addressed whether a Medicare Advantage beneficiary’s inpatient hospital admission ended, as set out in the Notice of Denial of Medicare Coverage, or should continue.[16]  The ALJ discussed the hospital’s reliance on InterQual criteria, which are also used in observation cases to determine whether a beneficiary should be classified as an inpatient.

At the ALJ level, the hospital was required to produce the patient’s complete medical records, the CareEnhanced Review Manager Enterprise (CERME), and the InterQual/McKesson Manual.  The ALJ found “a significantly limited independent review of the approximately 6000 pages of medical records in this case [italics in original]” by the QIO physician who cited physical therapy notes, wound care notes, and a single physician note in upholding the discharge notice.  He then described the InterQual Manual and CERME as proprietary tools that are used for various purposes, including “coverage denial management programs.”  He wrote, “Information is obtained from patient medical charts and from other captured data which is input into a software program that generates a summary report.”  Although the ALJ sealed the InterQual and CERME documents because they were proprietary, he found that “the inputs are very subjective” and that, in this case, they were “inconsistent with the known medical treatment” provided to the patient, as described in her medical records.  He concluded that the patient’s inpatient stay was medically necessary and that Medicare coverage properly continued after the beneficiary received the notice denying further coverage.

What Should Beneficiaries and Their Advocates Do?

The Center for Medicare Advocacy suggests that beneficiaries file an appeal from any hospital notices describing their observation status and any subsequent Advanced Beneficiary Notice/Notice of Exclusion from Medicare Benefits they receive from a SNF.[17]  In the likely absence of any notice, particularly from a hospital, the Center recommends that beneficiaries appeal when they receive the Medicare Summary Notice, which sets out all health care services received by a beneficiary in the prior quarter. 

In all cases, beneficiaries and their advocates should gather the complete medical records from the hospital to establish the entire set of services and treatments that were received during the period of hospitalization.  Advocates should request copies of all documents used by the hospital, its UR committee, and outside consultants to determine beneficiaries’ status.   Advocates should present the medical and nursing facts and cite any physician support for inpatient status to demonstrate that the beneficiary met Medicare’s criteria for an inpatient stay.  If SNF coverage is also at issue, advocates must demonstrate not only that the beneficiary met the criteria for Medicare-covered care in the SNF but also that the beneficiary received Medicare-covered care in the SNF.

Advocates should not be discouraged if they lose at the early stages of appeal: reconsideration, QIO, and QIC review.  Three of the four cases discussed in this Alert were won later, at the ALJ level.

Continuing Work

The increasing use of administratively-created observation services is undermining the Medicare Part A hospital benefit, which authorizes inpatient hospital care for both diagnosis and treatment,[18] by essentially redefining diagnosis as observation under Part B.  Observation services also violate the Medicare statute by allowing hospital UR committees to issue retroactive and binding determinations that a patient, admitted to inpatient status by the patient’s attending physician, is instead receiving observation services.[19]  

The Center for Medicare Advocacy is interested in hearing from advocates, beneficiaries, and providers about their experiences with hospital Observation status, including issues stemming from the lack of notice and the inability to use existing appeals processes.

For more information, or to share an experience with observation services, contact attorney Toby S. Edelman (tedelman @ medicareadvocacy.org) in the Center for Medicare Advocacy’s Washington, DC office at (202) 293-5760.


[1] “When Is a Hospital Stay Not a Hospital Stay? When the Patient Is in ‘Observation Status,” (Dec. 11, 2008 Weekly Alert), http://medicareadvocacy.org/InfoByTopic/SkilledNursingFacility/SNF_08_12.11.ObservationStatus.htm.

[2] Medicare Benefit Policy Manual, CMS Pub. 100-02, Chapter 6, §20.6; same language in Medicare Claims Processing Manual, CMS Pub. 100-04, Chapter 4, §290.1.

[3] Id.

[4] Medicare Claims Processing Manual, CMS Pub. No. 100-04, Chapter 1, §50.3, originally issued as CMS, “Use of Condition Code 44, ‘Inpatient Admission Changed to Outpatient,'” Transmittal 299, Change Request 3444 (Sep. 10, 2004).

[5] CMS, “Clarification of Medicare Payment Policy When Inpatient Admission Is Determined Not To Be Medically Necessary, Including the Use of Condition Code 44: ‘Inpatient Admission Changed to Outpatient,'” MedLearn Matters (Sep. 10, 2004), now at Medicare Claims Processing Manual, CMS Pub. No. 100-04, Ch. 1, §50.3. 

“Use of Condition Code 44 is not intended to serve as a substitute for adequate staffing of utilization management personnel or for continued education of physicians and hospital staff about each hospital’s existing policies and admission protocols.  As education and staffing efforts continue to progress, the need for hospitals to correct inappropriate admissions and to report condition code 44 should become increasingly rare.”  Question and Answer 3.

[6] CMS Product No. 11435 (Dec. 2009), http://www.medicare.gov/Publications/Pubs/pdf/11435.pdf

[7] “Your doctor may order ‘observation services’ to help decide whether you need to be admitted to the hospital as an inpatient or can be discharged,” page 4; and fifth example in the chart, page 3, indicates that if “your doctor” admits you as an in-patient and the hospital later changes your status to out-patient, “your doctor must agree.”

[8] The Center’s December 11, 2008 Weekly Alert addressed various notices that beneficiaries might receive advising them of appeal rights.  See footnote 1, supra.

[9] ALJ Appeal No. 1-517883673 (Jan. 8, 2010), available at: www.medicareadvocacy.org\InfoByTopic\ObservationStatus\Decisions\VT_ALJ_01.10.pdf.    

[10] Pub. No. 100-2, chapter 1, §10.

[11] Id.

[12] Pub. No. 100-10, chapter 4, §4110.

[13] Medicare Appeal No. 1-496442359 (Nov. 10, 2009), available at: www.medicareadvocacy.org\InfoByTopic\ObservationStatus\Decisions\MN_Maximus_11.09.pdf.

[14] The ALJ described the Manual as requiring medical reviewers to “consider any pre-existing medical problems or extenuating circumstances that make admissions of the beneficiary medically necessary.”

[15] ALJ Appeal No. 1-380068132 (April 9, 2009) available at: www.medicareadvocacy.org\InfoByTopic\ObservationStatus\Decisions\WI_ALJ_04.09.09.pdf.

[16] ALJ Appeal No. 1-424979831 (Dec. 9, 2009), available at: www.medicareadvocacy.org\InfoByTopic\ObservationStatus\Decisions\CA_ALJ_inpatient_InterQual_12.09.pdf.

[17] http://www.cms.hhs.gov/BNI/Downloads/CMS20014.pdf

[18] The Medicare statute defines “hospitals” as providing both diagnostic and treatment services to inpatients.  42 U.S.C. §1395x(e)(1)(A).  It similarly defines “inpatient hospital services” to include diagnostic or treatment services.  42 U.S.C. §1395x(b)(3). 

[19] 42 U.S.C. §1395.

May 24, 2010 at 9:20 pm 2 comments

A Message for President Obama, Speaker Pelosi, and Those Who Worked For and Voted For Health Care Reform

pete-souza-insurance

March 30, 2010 at 3:36 pm Leave a comment

CMA’s Executive Director Participates in Healthcare Forum with the First Lady

November 17, 2009 at 5:16 pm Leave a comment

AARP Endorses “Affordable Health Care for America Act”

 “As members of the House gear up for this historic vote, they will hear from older Americans”

Hartford, CT—Today AARP announced its endorsement of the Affordable Health Care for America Act (H.R. 3962) and the accompanying Medicare Physician Payment Reform Act (H.R. 3961).  The Association’s support follows nearly two years of work with lawmakers on both sides of the aisle to craft a health care reform plan that meets the needs of AARP’s nearly 40 million members and all older Americans.  Among those needs are reforms that strictly curb insurance companies’ discrimination against older Americans and Medicare improvements that strengthen benefits while protecting the program for future generations.

“For more than two years, AARP has been involved in the debate over health reform with the twin goals of making coverage affordable to our younger members and protecting Medicare for seniors,” said AARP Connecticut Director Brenda Kelley.  “We have thoroughly read the Affordable Health Care for America Act and can say with confidence that it meets those goals with improved benefits for people in Medicare and needed health insurance market reforms to help ensure every American can purchase affordable health coverage.”

Today’s endorsement marks the first time in this legislative battle that AARP has put its full weight behind a comprehensive health care reform package.  In the coming days, AARP will be educating its members about the health care reform package through its publications, paid advertising and more than five million calls and e-mails to its grassroots activists.

“As members of the House gear up for this historic vote, they will hear from older Americans,” Kelley said.  “Our members have told us loud and clear that they want common sense reforms that will protect Medicare for them and future generations, and ensure all Americans have access to affordable, quality health care choices.”

The Affordable Health Care for America Act and the Medicare Physician Payment Reform Act contain critical components AARP has been fighting for on behalf of its members and all older Americans to improve health care for them and their families.  They include:

  • Protecting and strengthening Medicare for today’s seniors and future generations of retirees;
  • Ensuring seniors can see the doctor of their choice or find a doctor if they need one by improving Medicare’s payments to doctors;
  • Lowering drug costs for seniors by closing the Medicare Part D “doughnut hole” and allowing the government to negotiate with drug makers for lower drug prices;
  • Taking steps to reduce waste, fraud, abuse and inefficiency in the Medicare program;
  • Requiring Medicare and insurance companies to provide for important preventive services like screenings for diabetes, cancer and osteoporosis free of charge;
  • Preventing insurers from denying you affordable coverage because of your age;
  • Preventing insurance companies from denying you coverage if you have a pre-existing condition or dropping your coverage if you get sick;
  • Limiting how much your insurance company can make you pay out-of-pocket;
  • Providing affordable health insurance options for those who don’t have insurance; and
  • Providing benefits to help seniors and people with disabilities live in their own homes and communities by establishing the Community Living Assistance Services and Supports (CLASS) program. 

The bill also includes important new provisions that greatly improve funding and access to current and new health care programs for citizens in Puerto Rico and the U.S. Territories, an issue that is of particular interest to Hispanic leaders and residents in Connecticut.

Kelley added: “We cannot continue to let insurers price older Americans out of the market, just as we cannot stand idle while millions of seniors are forced to choose between their groceries and their prescriptions.  AARP is proud to endorse the Affordable Health Care for America Act and the Medicare Physician Payment Reform Act, and we urge members of the House to pass this critical package in the coming days to help fix our broken health care system.”

November 5, 2009 at 6:22 pm Leave a comment

Barry Sussman: Getting Ready for Health Care Reform – a 100+% Part D Increase! Way to Go, AdvantraRx.

BarrySussmanmugA certain person I know got a big packet, maybe 300 pages or more, from AdvantraRx, a Medicare Part D insurer, the other day.

Most of the news was on one page. It said the monthly fee was going up by 68.98 percent in 2010. It didn’t say it in so many words; we had to figure out the percentages on our own. But that was easy. The increase was from $24.50 a month to $41.40 a month.

The annual increase is even higher – it’s more than 100 percent. That’s because AdvantraRx added a $100 annual deductible to the policy, where there was no deductible in 2009. (The arithmetic: 2009 annually, $294. 2010 annually, $496.80 plus $100=$596.80, or an increase of 102.99 percent.)

Now I know there are people who would love to have a Part D bill that size. Many Americans need multiple, expensive medications and crash into doughnut hole expenses. Their health stories are a lot worse and their fees much steeper. From my perspective, this increase is an annoying bite but not much more.

But look at it from the insurers’ point of view: Is this a breakthrough achievement for AfvantraRx or what?! All or almost all the major firms must be raising rates a lot for 2010. They always raise rates and now they’ve got an extra incentive – positioning themselves to be ready for health care reform. But still, a 102.99 percent increase from one year to the next, that’s something special. AdvantraRx must be proud. They’re so gutsy, they won’t even slow down when everybody is looking at them.

There’s one more thing. Somewhere in the packet it states that Medicare has approved this rate increase.

Read more at the Nieman Watchdog Blog.

October 22, 2009 at 2:42 pm Leave a comment

Health Care Reform With a Public Option … And Without

ApplesAndOranges

October 11, 2009 at 4:09 am Leave a comment

New Player Enters Health Care Reform Debate!

Do You Really Believe in Monsters?

Do You Really Believe in Monsters?

October 6, 2009 at 3:54 pm Leave a comment

Can We Afford a Private Health Plan Option?

Last week, Congressman Anthony Weiner (D. NY) asked TV commentator (and former Congressman) Joe Scarborough a series of questions about private insurance companies that form the lynchpin of our current health care system and around which health care reform may be based. Congressman Weiner asked:  “Why are we paying profits for insurance companies? Why are we paying overhead for insurance companies? Why are we paying for their TV commercials? What is their value? What are they bringing to the deal?”

Here’s what we know about the role private health insurance companies play in our health care system – and might well play in healthcare “reform”:

1.  Private insurance companies decide which doctors we see.  Most Americans are in network plans that require them to use the doctors who allowed into their network.  Some plans allow members to go to non-network providers, but only if the individual pays more out-of-pocket.  Private insurance supporters argue that people are always free to go to a doctor who isn’t in their insurance plan’s network, but if they do so they have to pay the full cost themselves, something most Americans cannot afford.

2.  Private insurance plans decide who gets insurance.  They reject people who use too much health care, rescind contracts from high health-care users, and deny health insurance and/or coverage to people with pre-existing conditions.  Plans also charge higher premiums for people based on what they determine to be a pre-existing condition or based on the individual’s gender, making health insurance unaffordable for many people.

3.  Private insurance companies decide what health care will be provided and paid for.  They decide what services will be covered in the insurance package they offer.  They establish drug formularies and prior approval requirements for drugs and procedures.  They set the standards for the documentation and proof they require to determine whether a prescribed treatment is medically necessary, and each plan has its own requirements.  Private insurance plans are not bound by what your doctor thinks is best for you, and they may override your doctor’s recommendation, and refuse coverage.

4.  Private insurance companies increase the administrative work load for doctors’ offices.  Staff must submit different health claim forms for different insurance companies and comply with each plan’s own formularies and requirements for submitting medical records to justify claims.  They must spend hours on the phone with insurance companies to verify coverage, cost sharing, and formulary rules.

5.  Private insurance companies encourage people to ration health care.  By developing products with high deductibles and cost-sharing, private health insurance companies encourage enrollees to think twice about getting the care their doctors prescribe.  Unfortunately, such decisions are often based on cost rather than on medical necessity and/or quality of care.  Someone who delays needed care because of a high deductible or high cost-sharing amount may leave a condition untreated, and may end up requiring more costly health care in the future.

6.  Private insurance companies are highly profitable industries, for their investors.  According to insurance industry filings with the federal Securities and Exchange Commission, profits for the 10 largest publically traded health insurance companies rose 428% from 2000 to 2007, from $2.4 billion to $12.9 billion.   During the same time period, the number of uninsured continued to rise, although the economic downturn enabled some individuals to get insurance through state Medicaid programs, many lost their health insurance due to lay-offs.

What do we get from private insurance companies?  A system that decides who gets insurance and who does not; that comes between patients and their doctors – and that makes profits for investors.  Is this the right direction for our country to take in “reforming” the health care system?  Can we afford this?  And who stands to gain?

August 24, 2009 at 6:42 pm Leave a comment

The President on Health Care Reform: “It’s not about Me”

“This isn’t about me. I have great health insurance, and so does every Member of Congress. This debate is about the letters I read when I sit in the Oval Office every day, and the stories I hear at town hall meetings. This is about the woman in Colorado who paid $700 a month to her insurance company only to find out that they wouldn’t pay a dime for her cancer treatment ? who had to use up her retirement funds to save her own life. This is about the middle-class college graduate from Maryland whose health insurance expired when he changed jobs, and woke up from emergency surgery with $10,000 in debt. This is about every family, every business, and every taxpayer who continues to shoulder the burden of a problem that Washington has failed to solve for decades.”

– President Barack Obama, Press Conference, July 22, 2009

Health care reform is about the health of our country, both literally and figuratively.  It’s about the health of the people, and it’s about fiscal health. It’s about providing for people, not the insurance or pharmaceutical industries. And it’s about care, not just insurance. People aren’t cars, which might possibly have an accident. People get sick. Period. Not “might” get sick. Will. People need real health care, not just an insurance plan. The President knows this. Most of Congress knows this. So why are some fighting so vehemently against the truth?

 A Public Plan Will Work For You

Private insurers comprise a major for-profit industry. They serve their own interests and those of their stockholders before those of beneficiaries. First and foremost, insurers are in business to make a profit, not to take care of people. Their job is to calculate risks. Their goal is to maximize profits, which may conflict with providing health coverage. And they aren’t going to save the country money either, quite the contrary in fact. The cost of private Medicare has proven that.

Public coverage, on the other hand, saves taxpayers’ money. A recent study by the Commonwealth Fund, a non-partisan health policy research group, indicates that including a public health insurance option similar to Medicare in any proposed reform would save almost two TRILLION dollars more than any reform that does not include a public option.

We need real health care reform.  With a public option and a standard set of benefits across all private and public plans, everyone will be better able to access coverage they can understand, at a price taxpayers can afford.  It’s about our health and our quality of life. It’s about all of us.

July 23, 2009 at 10:13 pm 3 comments

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